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Housing Support Officer
Location: Dudley
Date: 20 Oct 2021

BBS Recruitment is currently recruiting for an experienced Housing Support Officer in a temp position for our client. The successful candidate will be a proactive and hardworking individual with prior experience within a role.


Job role:


To work within the homelessness prevention team to provide a comprehensive housing support service to applicants who approach as homeless, providing same day advice and support to prevent homelessness. To provide street outreach support to people who are homeless, rough sleeping or at risk of rough sleeping. To work with partners to prevent homelessness. To take responsibility for a caseload of clients who have approached as homeless who require support to help them to take steps to secure accommodation of their own. To assist with their life skills, money management, social skills and health/well being in order to promote their independence and successfully prevent their homelessness and to sustain their existing home or to help them to secure accommodation and establish themselves within a new home. To keep client records ensuring these are kept safe and confidential up to date and in accordance with the Data Protection Legislation.



  • Be able to demonstrate continuing relevant development and learning
  • Knowledge of housing and homelessness law and good practice.
  • Ability to work as a self starter, managing time and targets  without close supervision.
  • To be able to handle conflict (remaining calm and attaining resolutions
  • To be able to provide a flexible and committed approach to working hours and patterns when required to do so
  • Demonstrate empathy and understanding of issues affecting vulnerable people including people with learning or other difficulties.


Required documents:


  • CV
  • Proof of right to work
  • Criminal Convictions
  • Confidentiality agreement
  • National Insurance Proof
  • 5 Years reference


We do receive a significant number of applications for these roles and are unable to reply to each one, if you do not hear from us within two weeks please note your application has not been successful on this occasion