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Social Work Assistant
Location: Slough
Date: 12 Aug 2021

BBS Recruitment is currently recruiting for an experienced Social Work Assistant in a temp position for our client. The successfulcandidate will be a proactive and hardworking individual with prior experience within a role.

Job Role:

  • The Social Work Assistant is to assist in care coordination through assessment, support planning and review activity as required, ensuring risks have been identified and addressed in order to provide a safe personalised service to meet specific needs which fall within the agreed eligibility criteria.
  • To support service users to remain in the community by means of practical and emotional support as part of an agreed package of care.
  • Social Work Assistant is to respond appropriately and in a timely manner to customer enquiries and provide accurate information to members of the public.
  • The role of the Social Work Assistant is to undertake enquiries under the Safeguarding Adults policy and procedure where agreed and appropriate and any investigations or referrals commensurate with the role.
  • To keep updated information about available resources from a wide remit of health and social care agencies and other organisations. This will enable teams to provide high quality information and advice to customers.
  • To ensure that service users and their families have access to translation and interpretation services as appropriate to their cultural and religious needs.  
  • The Social Work Assistant is to record information required to monitor and evaluate the effectiveness of the service. This will ensure that outcomes will be measured in relation to the speed and type of response that will support people in the community, facilitate hospital discharges and promote independence.
  • To be responsible for recording details on the electronic system, ensuring all records are accurate and up to date for collection of statistical data. To comply with relevant legislation and the Data Protection Act. To undertake additional or amended duties appropriate to the post as may be necessary. Specific Features of Social Work Assistant role in the Older Persons Mental health team:
  • To ensure on-going work, care plans and care packages are reviewed in accordance with Departmental policies, contractual agreements and in liaison with appropriate colleagues, partner agencies and service providers.
  • Social Work Assistant is to etermine any issues relating to a client’s circumstances (including family and carer arrangements) to ensure that the relevant parties are involved and that the circumstances are reflected in conjunction with a client’s right to choice and control over how their needs and capabilities are reflected in their assessments and reviews.
  • The Dementia Adviser will: Be an identifiable point of contact for people with dementia and their carers. Provide structured support and signposting both on receiving a referral and throughout the person’s life with dementia. Pro-actively follow up people who have received a diagnosis of dementia.
  • Signpost people to appropriate universal, mainstream and/or specialist services and assist people to navigate and access support, ensuring that they can contact the right person for help.
  • Enable access to support and of high quality information in people’s chosen formats, whilst ensuring that information is current and appropriate.
  • Be a skilled communicator and develop networks with partner organisations which impact on the support needs for people with dementia and their carers.
  • Work within and collaboratively with the Joint Community Mental Health Team for Older Adults and Memory Clinic.
  • Ensure that barriers to access to support services are reduced.
  • Participate in an evaluation of the dementia adviser service, including seeking feedback from people using the service to understand whether needs are being met and plan any necessary adjustments. Develop and contribute to an evolving database of local information, contacts and experiences.
  • To attend relevant clinical meetings within the community or hospital settings.
  • To have awareness the Mental Health Act, Mental Capacity Act and other relevant legislations.
  • To maintain accurate documentations (using Rio) as per BHFT guidance producing statistical data as required by the Trust.
  • To advocate effectively on behalf of older people with mental health problems by attending related interest groups and forums within the locality To ensure each patient and their family have access to information relevant to their condition



  • NVQ4 standard or professional in Social Work, Nursing, OT, Physio
  • 3 A Levels or equivalent

Required Documents:

  • Enhanced DBS
  • Right to Work Documents
  • National Insurance
  • Proof of Address
  • BBS Application
  • CV


  • Driving license